Data Privacy Statement

Online Licencia | April 2020

We are committed to protecting your privacy as our valued customer, and even as a visitor to this website. As your trusted online shop, the confidentiality of your information remains our top priority. We shall exert all the efforts to protect your data against unauthorized use or disclosure. When accessing our websites and/or availing of our services from outside the EU, you acknowledge and agree that your information may be transferred to and processed in the EU following legal and regulatory standards for data protection that may differ from your current or home jurisdictions.

What We May Collect From You

When you register or avail of any product that Online Licencia offers or when you interact with our employees, authorized representatives, and technical support agents, we collect your personal information. This may include, among others:
• your Full name, address and date of birth;
• your contact details such as email address and phone/mobile number;
• transcript of our conversations with you through chats and emails

Third Parties

We do not share your information to third parties unless it is necessary to do so and of course with your permission (example is when we invite you to rate our service). We may share your data with our staff for support and follow-up purposes.

How We Use Your Information

We use the information collected to deliver and provide the products and services that you have availed to:
• process registration and transactions;
• respond to queries, requests and complaints and improve how we interact with you;
• send you invoices, notices and other such documents necessary for continued use of our products and services;
• reach out to you regarding products and services information, including offers, promotions, discounts, rewards;
• comply with applicable laws of Spain and those of other jurisdictions including the European Union (General Data Protection Regulation)
• perform other such activities permitted by law or with your consent.

How Long Do We Keep Your Information

Your personal information shall be retained for as long as the purpose for which it was collected, and such other purposes that you may have consented to from time to time, remains in effect and until such time as it is no longer required nor necessary to keep your information for any other legal, regulatory or business purposes.

Your Rights

• you have the option to change/update your information in our website or you may ask our support agents to do for you;
• you may send a request to delete all your information (see below for contact details)
• you may opt to tell us about your other concerns relating to how we collect, use, share, protect or dispose your information.

How To Contact Us

For any queries, clarifications or requests on any aspect of this Statement, the exercise of your rights pertaining to your personal information or to provide any feedback that you may have about our processing of personal information, please contact us.
Company website: onlinelicencia.com
Email: sales@onlinelicencia.com